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India Propetry Helpline
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 FAQ
 
WHAT IS PERIOD FOR REGISTRATION?
HOW CAN I IMPROVE /EDIT THE INFORMATION SUBMITTED?
WHAT IS `FEE FOR REGISTRATION’?
WHAT IS PERIOD OF `FREE REGISTRATION’?
HOW CAN I FIND PROPER PROPERTY/CUSTOMER?
HOW CAN I CONTACT HELPLINE?
WHAT ARE CHARGES FOR HELP BY HELPLINE?
HOW THE FEE CAN BE PAID?
IS FEE REFUNDABLE?
HOW MUCH TIME IS EXPECTED FOR RECEIVING ANSWER?
HOW TO TELL OUR DISSATISFACTION TO HELPLINE?
HOW CAN I GET INFORMATION ABOUT CHANGES IN SITE?
WHAT CAN I DO IF INFORMATION ON SITE IS FOUND INCORRECT?
 
 
 
WHAT IS REGISTRATION’?

REGISTRATION is for placing the information by the Individual, Builder, Landlord, Landlady, Aspiring buyer, Aspiring tenant, Paying Guest, Estate Agent, Property Broker etc. The information will be filled by these persons themselves over the net or alternatively information will be provided to us on printed form and such information will be displayed by us filling at our end.
 
WHAT IS PERIOD FOR REGISTRATION ?

This is without any limitation of time. However it is expected that when the purpose for registration is satisfied, the registrant himself will omit the inforamtion submitted, to save the other users from inconvenience.
 
HOW CAN I IMPROVE /EDIT THE INFORMATION SUBMITTED?

Yes, you may use the EDIT button provided. This will require user ID and Password. After invoking user ID and Password, the information submitted by you will be open for edit. You may change any of the information in the form and submit. The information will be registered now as submitted by you. You are free to use this facility of EDIT any time at your end to keep the information update.
 
WHAT IS `FEE FOR REGISTRATION’?

The services of site under REGISTRATION are Free and openly available, all the time, to the public.
 
WHAT IS PERIOD OF `FREE REGISTRATION’?

The registration is valid without any limitation of time. At all the subsequent time of use the registered user ID and Password.
 
HOW CAN I FIND PROPER PROPERTY/CUSTOMER?

This facility is available under different kinds of SEARCH. You may first get registered under FREE REGIWTRATION if not already registered. It is not desired to fill all the fields of SEARCH as this will result very limited finding. By using the various options of filling the fields of SEARCH, you will get desired result. In our SEARCH mode there is also facility of Key word SEARCH which can be used very widely with any reference. The result is based upon information available in National directory.
 
HOW CAN I CONTACT HELPLINE?

This facility is available under INQUIRY. You may first get registered under FREE REGIWTRATION if not already registered. Use the registered ID and Password to go on INQUIRY and submit the information felt necessary. At the Helpline level we shall process the query and refer it to Property Professional/s on our Board. We shall let you know the charges for responding your query and after receipt of payment, let you know the reply. The mode of communication will normally be via e-mail but in exceptional case, this could be on paper. The payment of fee will necessarily be via banking channel.
 
WHAT ARE CHARGES FOR HELP BY HELPLINE?

This will depend upon the nature of query and help required. In this service we use the professional expertise of Property Professional/s on our Board and therefore fee will vary depending upon the help wanted. We hope the fee quoted by us will be economical.
 
HOW THE FEE CAN BE PAID?

Fee can be paid by Credit Card, deposit of Cheque etc. directly into our Bank Account or by sending the Bank draft at our admin office. Fee is not received or collected in cash under any circumstances.
 
IS FEE REFUNDABLE?

No, Fee once paid is not refundable.
 
HOW MUCH TIME IS EXPECTED FOR RECEIVING ANSWER?

This will depend upon the nature of query and help required. However we shall reply as soon as possible to serve you to your satisfaction.
 
HOW TO TELL OUR DISSATISFACTION TO HELPLINE?

There is FEEDBACK for the purpose. You are welcome to tell us any complaint, suggestion, improvement. We hope you will find our attention and CARING attitude.
 
HOW CAN I GET INFORMATION ABOUT CHANGES IN SITE?

There is regular updation in the site to improve it. It is neither practically possible nor feasible to give notice or intimation of changes made in the site to the registered persons. The changes will be made at our discretion and suitability without any notice. The changes can be seen and experienced by opening the site.
 
WHAT CAN I DO IF INFORMATION ON SITE IS FOUND INCORRECT?

The information is submitted by the Property Resource Unit (Individual, Builder, Landlord, Landlady, Estate Agent, Property Broker etc.) and by the Buyer, Aspirant Tenant etc. directly and the same is displayed as it is. Instantly we have no control over the correctness of information. However if such incorrectness or case of misleading information is brought to our notice, we shall take up the matter with the Unit concerned and ensure correctness. The corrective measure may include blocking of display of misleading or incorrect information.
 
 
 
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